Category Archives: Personal

Giving up the daily bread

Two years ago, the shop where I bought the crusty multi-seeded bread I enjoyed so much, must have changed baker as the loaves had suddenly become doughy and lost all appeal. I spent a few weeks casting around the area … Continue reading

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Answers at your fingertips

On Friday I read about a really practical application of new technology that truly benefits the man (and woman) on the Clapham omnibus. How many times have you boarded a double-decker bus to find there is standing-room only, when in … Continue reading

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The choice for your organisation: evolution or extinction?

Every organisation needs constant improvement and innovation. The alternative is the fate of the dinosaurs: extinction due to failure to adapt to a changing environment. If you don’t start start changing now, you might not be around in five years’ … Continue reading

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Why do Spotify penalise their UK customers?

I love music, but gave up buying CDs years ago, when I decided I already owned enough possessions for a lifetime. I still don’t know how to get rid of my old vinyl collection and I don’t want to clutter … Continue reading

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Do you really want customer feedback?

Most businesses are wide awake to the benefits of customer feedback and the internet gives them great tools to make it quick and easy to gather. Unfortunately, it is not always appreciated. When I used to eat in a big … Continue reading

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Is culture the new counter-culture?

Last weekend I attended a day of graduation ceremonies in Massachusetts, expecting only a series of speeches celebrating the achievements of the new alumni and exhorting them to go forth and do good in the world. I was unprepared, at … Continue reading

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You might be intelligent but are you a good communicator?

I have come to the conclusion that there is no correlation between intelligence and communication skills. This should hardly be a surprise when we know from our schooldays that some teachers, despite their academic qualifications, just could not get the … Continue reading

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Panasonic delivers, with a minor clunk

Our new Panasonic 42-inch plasma Viera was due for delivery from Argos yesterday. We chose Argos because their corporation tax actually makes a contribution to UK Treasury coffers. My wife ordered it and, the day before it arrived, received a … Continue reading

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Time for an HTML revolution

When I worked in the studio and dark room of a local newspaper, one of my first tasks was copy mark-up. This was before the days of WYSIWYG (What You See Is What You Get), so you had to quickly … Continue reading

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How MOOCs are going to change the world

Massively Open Online Courses (MOOCs) is the description given to the growing range of classes offered by sites such as Coursera, Udacity and Academic Room.  Most of them are free and produced by such reputable institutions as Stanford University and Princeton, … Continue reading

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